Understand our vision, mission and also see the organizational structure behind EIS.
EIS was established on 1st January 2018 to provide income replacement for Insured Persons who have lost their jobs.
If you have any questions or require further assistance, we are here to help. Click here to get in touch with us.
Learn about Employment Insurance System Act 2017 in Laws of Malaysia to deepen your knowledge about the employment insurance.
EIS web based systems only for internal use.
EIS was established on 1st January 2018 to provide income replacement for Insured Persons (IP) who have lost their jobs. IPs who apply to SOCSO will receive re-employment assistance from Employment Services Officers (ESO).
As part of their job search efforts, IPs are required to enroll with MyFutureJobs, where they will be matched to suitable vacancies. Eligible IPs can also choose to attend skills training during the unemployment period or after they are re-employed as part of the EIS active labour market program.
To provide state-of-the-art public employment services, labour market information, and unemployment benefits to the Malaysian workforce with the aim of promoting full employment.
The EI Division is responsible for processing unemployment benefits. EI officers (EIO) investigate benefit claims and process payments. EIOs will also assist employers by providing consultations if there are significant lay-offs planned. The division also monitors retrenchment trends in the country.
The EIAS Division analyses labour market information from a variety of sources. The reports they produce are used to evaluate the efficiency of EIS services and to recommend changes to government policy regarding employment enhancement and the reduction of long-term unemployment.
The ES Division provides employment services (ES) to job seekers. The services include skills profiling (including psychometric tests), personal grooming lessons, career counselling, job search and job matching support, and job placement.
ES practices individual case management where every Insured Person is assigned to an Employment Services Officer responsible for offering advice and support. In addition, ES organises job carnivals & mini job fairs regularly throughout Malaysia. ES also assists employers to fill up vacancies with suitable job seekers through ES-facilitated job interviews.
The RTW Division primarily focuses on the ill and the disabled in addition to persons who have sustained workplace injuries or suffer from occupational diseases. IPs who are eligible to join the RTW Program will receive physical and mental rehabilitation by medical professionals. Upon recovery, they will be assigned to a case manager who will assist them to return to the workforce through various programs such as occupational therapy, mobility assistance and vocational training.
This division coordinating strategic planning and also implementing special initiatives.
Replacement income for those who have lost their sole source of income
Eligible recipients will receive the allowance for 3-6 months
The duration of payment will depend on the recipient’s Contributions Qualifying Conditions
Replacement income for those who have multiple sources of income and have lost one or more, but not all, sources of income
In the event of simultaneous loss of all jobs, the applicant is entitled to both JSA and RIA
Payment rates and duration are the same as those of JSA
Paid in a lump sum
A financial incentive for JSA recipients who return to work while still receiving JSA
Worth 25% of the JSA the recipient is eligible for but has not yet been paid
Paid in a lump sum
Funding for Upskilling and Reskilling courses
Maximum of RM4,000
Paid directly to Training Provider
Incentive for Insured Persons to attend training
RM10 - RM20 / Day, depending on eligilibity
Perfect attendance is mandatory
CUSTOMER SERVICE HOTLINE: 1-300-22-8000
EMAIL: perkeso@perkeso.gov.my
![]() PUTRAJAYA |
Head Office Level 2, Wisma Perkeso Putrajaya, No. 6 Persiaran Perdana, Presint 2, 62100 Putrajaya |
![]() KUALA LUMPUR |
Pejabat Perkeso Kuala Lumpur Wisma PERKESO, No. 155, Jalan Tun Razak, 50400 Kuala Lumpur |
![]() SELANGOR |
Pejabat PERKESO Petaling Jaya Wisma PERKESO, Lot 141, Seksyen 6, Jalan Selangor, 46990 Petaling Jaya, Selangor Pejabat PERKESO Rawang Seksyen 6, 29, Jalan Setia Rawang 1, KM 25, Jalan Ipoh, 48000 Rawang, Selangor Pejabat PERKESO Klang Wisma PERKESO Klang, No. 2, Jalan Tiara 2, Bandar Baru Klang, 41150 Klang, Selangor Pejabat PERKESO Tanjung Karang No. 38, Jalan Ria Mas, Taman Ria Mas, 45500 Tanjung Karang, Selangor |
![]() PERAK |
Pejabat PERKESO Negeri Perak Wisma PERKESO, No. 83, Jalan Hospital, 30450 Ipoh, Perak Pejabat PERKESO Taiping No. 2 & 4, Persiaran Taiping, 34000 Taiping, Perak Pejabat PERKESO Kuala Kangsar No. 8E/8F, Plot 3000 & 3001, Jalan Raja Chulan, 33000 Kuala Kangsar, Perak Pejabat PERKESO Tapah Lot 5399, No. 6 & 7, Jalan Bidor, 35000 Tapah, Perak Pejabat PERKESO Teluk Intan No. 8 - 10, Medan Sri Intan, Jalan Sekolah, 36000 Teluk Intan, Perak Pejabat PERKESO Sri Manjung No 125 & 126, Jalan PPMP 3/3, Pusat Perniagaan Manjung Point, 32040 Sri Manjung, Perak |
![]() PULAU PINANG |
Pejabat PERKESO Negeri Pulau Pinang Wisma PERKESO, No. 3012, Lebuh Tenggiri 2, 13700 Seberang Jaya, Perai, Pulau Pinang Pejabat PERKESO Georgetown Wisma PERKESO, No. 269, Jalan Burma, 10538 GeorgeTown, Pulau Pinang |
![]() KEDAH |
Pejabat PERKESO Negeri Kedah Wisma PERKESO, Lot. 186, Jalan Teluk Wanjah, 05538 Alor Setar, Kedah Pejabat PERKESO Langkawi Lot 11, No 11G, 11-1, 11-2 & 11-3, Mahacity, Jalan Mahawangsa, Kuah 07000 Langkawi Pejabat PERKESO Sungai Petani No. 30 & 31, Lengkok Cempaka 1, Persiaran Cempaka, Bandar Aman Jaya, 08000 Sungai Petani, Kedah Pejabat PERKESO Kulim 582 & 583, Lorong Kemuning 1, Taman Kemuning, 09000 Kulim, Kedah |
![]() PERLIS |
Pejabat PERKESO Negeri Perlis No. 6A & 8A, Jalan Hospital, 01000 Kangar, Perlis |
![]() NEGERI SEMBILAN |
Pejabat PERKESO Negeri Sembilan Wisma PERKESO, Lot 3757, Lot 52, Jalan Sg. Ujong, 70000 Seremban, Negeri Sembilan Pejabat PERKESO Kuala Pilah No. 8 & 9, Jalan Melang 1, Pusat Komersial Melang, 72000 Kuala Pilah, Negeri Sembilan |
![]() MELAKA |
Pejabat PERKESO Negeri Melaka Wisma PERKESO, Jalan Persekutuan MITC, Ayer Keroh, Hang Tuah Jaya, 75450 Melaka |
![]() JOHOR |
Pejabat PERKESO Negeri Johor Wisma PERKESO, No. 26, Jalan Susur 5, Jalan Tun Abdul Razak, Larkin, 80200 Johor Bahru, Johor Pejabat PERKESO Muar No. 34 & 35 Taman Tun Dr. Ismail, Jalan Bakri, 84000 Muar, Johor Pejabat PERKESO Batu Pahat No. 16 & 17, Jalan Setia Jaya, Taman Setia Jaya, 83000 Batu Pahat, Johor Pejabat PERKESO Kluang No. 28, Jalan Duku, 86000 Kluang, Johor Pejabat PERKESO Segamat No. 13, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor |
![]() PAHANG |
Pejabat PERKESO Negeri Pahang Wisma PERKESO, Jalan Mat Kilau, 25000 Kuantan, Pahang Pejabat PERKESO Temerloh No. 19 & 21, Jalan Sudirman 3, 28000 Temerloh, Pahang Pejabat PERKESO Bentong TB-P4, Pusat Perniagaan Ketari, Jalan Ketari, 28700 Bentong, Pahang |
![]() TERENGGANU |
Pejabat PERKESO Negeri Terengganu Wisma PERKESO, Lot 2467, Jala n Air Jernih, 20538 Kuala Terengganu, Terengganu Pejabat PERKESO Kemaman Lot PT 16086 & Lot PT 16087, Taman Chukai Utama, Jalan Kubang Kurus, 24000, Kemaman, Terengganu Pejabat PERKESO Dungun Lot 8433, Jalan Yahya Ahmad, 23000 Dungun, Terengganu |
![]() KELANTAN |
Pejabat PERKESO Negeri Kelantan Wisma PERKESO, PT 304 - 307, Seksyen 22, Jalan Kota Darul Naim, 15538 Kota Bharu, Kelantan Pejabat PERKESO Kuala Krai Lot 2441, Mukim Bandar Kuala Krai, Bandar Kuala Krai, 18000, Kuala Krai, Kelantan |
![]() LABUAN |
Pejabat PERKESO Wilayah Persekutuan Labuan Tingkat 1, Bangunan Public Bank, Jalan Merdeka, Peti Surat 80394, 87014, Wilayah Persekutuan Labuan |
![]() SABAH |
Pejabat PERKESO Negeri Sabah Wisma PERKESO, No. 11, Lorong Sempelang, Tanjung Aru, 88100 Kota Kinabalu, Sabah Pejabat PERKESO Tawau No.4294 & 4295, Lot 1 & 2 Jalan Budi,Lot 1 & 2 Jalan Budi, 91000 Tawau, Sabah Pejabat PERKESO Lahad Datu MDLD 3827, Fajar Centre, Peti Surat 61193, 91120 Lahad Datu, Sabah Pejabat PERKESO Keningau Tingkat 1 & 2, Lot 22, Blok B, ADIKA Commercial Complex, Peti Surat 704, 89008 Keningau, Sabah Pejabat PERKESO Sandakan Lot 203 & 204, Blok 23, Fasa 3, Bandar Prima, Batu 4, 90000, Sandakan, Sabah Pejabat PERKESO Kota Marudu Block AI, Lot No.2, Tingkat Bawah, 1& 2, Bandau Commercial Centre, Phase 1, 89108 Kota Marudu, Sabah Pejabat PERKESO Beaufort No. 2, Ground Floor, Block A, Beaufort Squara Avenue 2,89800 Beaufort, Sabah |
![]() SARAWAK |
Pejabat PERKESO Negeri Sarawak Wisma PERKESO, Lot 436, Section 54, No. 52 Travillion Commercial Centre, Jalan Padungan, 93100 Kuching, Sarawak Pejabat PERKESO Miri Lot 1184 & 1185, Blok 9 M.C.L.D, Miri Water Front Commercial Centre, 98000 Miri, Sarawak Pejabat PERKESO Sri Aman Lot 647, Sublot 4, Jalan Paya, Peti Surat 301, 95000 Sri Aman, Sarawak Pejabat PERKESO Bintulu No. 180, Lot 3466, Tingkat Bawah, Tingkat 1 & 2, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, P.O Box 957, 97008 Bintulu, Sarawak Pejabat PERKESO Sibu No.1-5, Lorong Pahlawan 7, Jalan Pahlawan, 96000, Sibu, Sarawak. Pejabat PERKESO Kapit Tingkat Bawah, Satu dan Dua, Di Sublot 8, Lot 3125, Blok 13, Menuan Land District, Peti Surat 4351, 96800 Kapit, Sarawak Pejabat PERKESO Sarikei No. 3, Sublot 5, Jalan Nenas, 96100 Sarikei, Sarawak Pejabat PERKESO Mukah No. SL 6, Lot 2141, New Township Extension, Jalan Green, 96400 Mukah, Sarawak Pejabat PERKESO Limbang Lot 1083 Jalan Buangsiol, Limbang Town District, 98700 Limbang, Sarawak Pejabat PERKESO Serian Sublot 9 & 10, Lot 372 Serian Town District, 94700, Serian Sarawak |